Frequently Asked Questions
Answers to common questions about our service.
How do I book a helper?
Simply go to "Find a Helper", enter your details, select a helper, and confirm your booking.
What is your cancellation policy?
You can cancel up to 24 hours before your booking for a full refund.
Are helpers background-checked?
Yes, all helpers undergo a thorough background check and training before joining.
How do I become a helper?
Visit our Careers page, find the "Helper" role, and click "Apply" to start the process.